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Service status

Scroogle Mail system status

All systems operational Last checked just now (times shown in CEST)
Webmail mail.scrooglemail.com Operational
90 days ago99.99% uptimeToday
Sign-in and sessions accounts and authentication Operational
90 days ago99.97% uptimeToday
Incoming mail MX and delivery to mailboxes Operational
90 days ago99.98% uptimeToday
Outgoing mail (SMTP) sending from apps and webmail Operational
90 days ago100.00% uptimeToday
IMAP and POP (Bridge) Scroogle Bridge connections Operational
90 days ago99.99% uptimeToday
CalDAV (Calendar) Operational
90 days ago100.00% uptimeToday
CardDAV (Contacts) Operational
90 days ago100.00% uptimeToday
Scroogle Relay API email-less checkout Operational
90 days ago99.98% uptimeToday
Scroogle Send API transactional sending Operational
90 days ago99.96% uptimeToday
Website scrooglemail.com Operational
90 days ago100.00% uptimeToday
Operational Degraded performance Partial outage Major outage Maintenance

Scheduled maintenance

7 July 2026, 02:00-03:00 CEST - Lausanne datacentre network upgrade. We are replacing a pair of core switches in our Lausanne datacentre. Traffic will be served from Zurich during the window. No downtime expected; some IMAP connections may reconnect once.

Past incidents

The last 10 days. All times CEST.

2 July 2026

No incidents reported.

1 July 2026

No incidents reported.

30 June 2026

No incidents reported.

29 June 2026

No incidents reported.

28 June 2026

Delayed inbound mail Resolved

Affected: Incoming mail · Duration: 1 hour 37 minutes

Resolved - Inbound mail flow has been normal for over 30 minutes and the queue is fully drained. No messages were lost; queued mail was delivered in full. 28 June 2026 - 23:19 CEST
Monitoring - The affected storage node has been taken out of rotation and inbound delivery times are back to normal. We are working through the backlog of queued messages, oldest first. 28 June 2026 - 22:41CEST
Identified - A degraded storage node in our Zurich datacentre is slowing writes for a subset of mailboxes. Inbound messages are being safely queued and will be delivered in order; delays of up to 25 minutes are possible. Outgoing mail is not affected. 28 June 2026 - 22:07CEST
Investigating - We are investigating reports of delayed delivery of incoming mail for some users. No mail is being rejected or lost. 28 June 2026 - 21:42CEST

27 June 2026

No incidents reported.

26 June 2026

No incidents reported.

25 June 2026

No incidents reported.

24 June 2026

Sign-in errors for some users Resolved

Affected: Sign-in and sessions · Duration: 1 hour 2 minutes

Resolved - Sign-in success rates have been normal for 25 minutes. Existing sessions were never affected, and no account data was at risk at any point. 24 June 2026 - 10:58CEST
Monitoring - The configuration has been rolled back across all authentication servers and error rates have returned to baseline. We are monitoring closely. 24 June 2026 - 10:31CEST
Identified - A configuration change deployed to the session service at 09:48 CEST caused roughly 4% of sign-in attempts to fail with a server error. Users who were already signed in were unaffected. We are rolling the change back. 24 June 2026 - 10:12CEST
Investigating - We are investigating elevated error rates on sign-in. Webmail, mail delivery and existing sessions are unaffected. 24 June 2026 - 09:56CEST

23 June 2026

No incidents reported.

This page is powered by independent monitoring probes in two regions (Zurich and Frankfurt), checking every service once a minute from outside our own network. If our infrastructure has a bad day, this page doesn't go down with it. Something look wrong that isn't shown here? Tell us at support@scrooglemail.com.