What our members say
Every quote below is from a real member, published with their permission. We haven't cherry-picked five-star raves only - a couple of these people had complaints, and we'd rather you read those too.
Averages combine public app-store and Trustpilot ratings as of 30 June 2026. We don't buy reviews, we don't gate unhappy users away from review prompts, and we reply to the one-star ones too.
Nine members, unedited
"Sixteen years of Gmail moved over one Sunday morning. The importer kept a progress bar ticking away while I did the ironing. Folders, labels, contacts - all where I expected them."
"Honest review: search was slow at first on my 20 GB archive - properly slow, I nearly asked for the refund. The spring update fixed it and it's been quick since. Everything else was solid from day one."
"One alias per shop changed how I use email. A hotel booking site leaked one of mine within a month - I binned that alias, kept my real address clean, and knew exactly who to blame."
"I run Thunderbird through Scroogle Bridge and it behaves like any IMAP account, except the mail sitting on their servers is encrypted. Set it up once in 2024, haven't touched it since."
"Docked a star because Android still can't snooze an email, which I use constantly on the web app. It's on their public roadmap, so I'll upgrade the rating when it lands. Otherwise: quietly excellent."
"Pointed my own domain at it in about twenty minutes. The DNS walkthrough shows you the exact records, then checks them for you. I've set up custom domains at three providers and this was the least painful."
"Family plan covers me, my husband and both teenagers for less than two coffees a month. The kids don't care about encryption; I care that nobody is building advertising profiles on them."
"I emailed support expecting a bot and got an actual person who fixed my migration snag in two replies. Turns out that's what the subscription pays for. Novel concept."
"I took the 30-day guarantee as a challenge and kept a list of reasons to go back to Gmail. By day 30 the list said 'nothing, cancel Gmail instead'. So I did."
Why people switch
Read enough reviews and the same three reasons keep coming up.
They got fed up being the product
The most common trigger isn't a breach - it's an ad that knew too much. Paying £2.99 a month turns out to be cheaper than being inventory.
Switching was easier than feared
The importer and a forwarding rule do the heavy lifting. Most reviewers mention keeping their old address alive for a few weeks, then quietly forgetting it exists.
Aliases hook them for good
People come for the encryption and stay for the aliases. Once every shop has its own address, going back to one address for everything feels reckless.
Write the next review.
Set up takes about three minutes, and there's a 30-day money-back guarantee if we don't live up to this page.
Get Scroogle Mail